The Botany Bay, Lexington

4.8(596 reviews)

About

The Botany Bay is a premier tobacco shop located in Lexington, KY, offering a vast selection of premium cigars, pipes, and accessories. Our knowledgeable staff provides exceptional customer service, helping patrons find the perfect product to suit their tastes. With a cozy atmosphere and a wide range of brands, we cater to both beginners and aficionados alike. Whether you're looking for a unique gift or a personal indulgence, The Botany Bay is the ultimate destination for tobacco enthusiasts.

The Botany Bay - main image

FAQs

What types of products does The Botany Bay offer?
We carry a wide range of premium cigars, pipes, and tobacco accessories from top brands.
Do you offer any services or events?
Yes, we host cigar pairing events and offer personalized humidor maintenance services.
Is The Botany Bay family-friendly?
While we welcome adults of all ages, our shop is not designed for children due to the nature of our products.

Review Progress

4.8(596 reviews)

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  • Sunday 11 AM–7 PM
  • Monday 9 AM–9 PM
  • Tuesday 9 AM–9 PM
  • Wednesday 9 AM–9 PM
  • Thursday 9 AM–9 PM
  • Friday 9 AM–9 PM
  • Saturday 9 AM–9 PM

Features

Payments
Credit cards Debit cards NFC mobile payments
Accessibility
Wheelchair accessible entrance Wheelchair accessible parking lot
From the business
Identifies as women-owned Small business
Service options
In-store pickup In-store shopping
Crowd
LGBTQ+ friendly
Planning
Quick visit

Review Progress

4.8(596 reviews)

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Reviews

Review owner's avatar
Courtney Lohrey - Google user
4 weeks ago
Great customer service and a good variety of items. The employees were all very helpful and gave me very informative answers when I had questions. I will definitely go back here
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Ashlend Elliot Klang - Google user
2 months ago
Great prices, knowledgeable staff. They’re not afraid to ask their coworkers if they have more info. I leave with 0 questions and the prices are a steal!
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H. Rose - Google user
a month ago
I was looking for a certain item that a friend had told me about....went in and to my surprise there was a very knowledgeable salesman who happily helped me. Made my day.
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Zack Damron - Google user
4 months ago
Dave was extremely helpful, pleasant and knowledgeable. His digital signage also got me to step out of my comfort zone and try a beverage. Great experience!
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Jessica Weaver - Google user
a year ago
I don’t give the store enough credit every time I walk into it, has a different atmosphere and vibe compared to any smoke shop in Lexington. Discounts,Sales ect.are just bonuses.I’m still satisfied with my Focus V and Gravity hookah. Such a totally wicked store…. Dey tha pluuug🔌🔥🙌🏽 …
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eskippathiki - Google user
a month ago
Almost always have what I'm looking for. Large selection of products. You won't be disappointed, provided you know what you're looking for!
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Scott Yellman - Google user
3 months ago
Absolutely the best!! The staff are very knowledgeable and friendly. Great product great service! A+++
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robert ewing - Google user
7 months ago
Great customer service, these guys knew exactly what I wanted without even knowing me.. very professional and a lot of products I could spend hours in here
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Kayla Jerrell - Google user
5 months ago
Very friendly and helpful staff. If back in town will definitely be back again!
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James Bud Anderson - Google user
a month ago
Botany Bay has always had very helpful and knowledgeable individuals.
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Tucky Williams - Google user
a year ago
FIVE STARS!!! Zack is the best! I’ve never gotten such great customer service – he was patient, took his time, and answered all my questions. He is extremely knowledgeable and an extraordinary professional. I highly recommend visiting The Botany Bay. This was my first visit and they now have a customer for life!
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Duran - Google user
10 months ago
Come in weekly and buy things to do stuff with from out of town, the drive is always worth it due to the quality of product and INSANE customer service. I seem to always get helped by this dude named Eric and it's honestly a breath a fresh air compared to the abysmal levels of customers services you get from other places.
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Pattye Jo - Google user
a year ago
The store was bright, organized and exceptionally clean. I went in unsure as to what to buy and, fortunately for me, was met by Cori, a lovely young woman of infinite patience and wisdom! She asked and answered questions tirelessly to make sure I made the right purchase and I left happy! I will definitely be returning soon.
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Beth Huff - Google user
7 months ago
Nice shop with a variety of products and a very helpful and informative salesperson! Will definitely be back!
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The_rawr _kid - Google user
Edited 2 years ago
Great place! They are good friends me. And the customer service is A+
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Taylor - Google user
a year ago
Always have a good experience when I’m in here. I never feel rushed, I feel free to ask questions, and the products are great. They regularly have specials going on, and a really good reward program.
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Beth H - Google user
Edited 10 months ago
Love everything here! Staff, products, and atmosphere. Always feel welcome. Great deals too!
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Jim Davidson - Google user
Edited a year ago
Great place to shop for all your consumption needs with a great selection. Nice to see the bricks and mortar! AWESOME PLACE! Great Folks work in here and always willing to offer help! Definitely will be going back!
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Stacy Plumlee (Stace) - Google user
8 months ago
Always a great experience with staff! Good products and love the prices.
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Annie Marsh - Google user
2 years ago
Botany Bay is 10 times better than Purple Haze! Way more of a selection on so many things. Only negative I can say is watch those expiration dates. I bought something and got it home only to find it was expired. I used it anyways! Ginny goes out of her way to help her customers. My son helped build the shop and can't wait till he's old enough to shop there! I love the Botany Bay and always will. You can shop online as well! I walked in one day to buy something and came out with a 400.00 bong. It's the most beautiful piece I've ever seen. You just never know what you'll find there.